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General Alert Support

While the General Alert system is straightforward and intuitive to use, there are certain terms and definitions we use to describe the system in detail.


  • To change the date and time on your Base Unit, please follow this video


Over time we will be putting together a set of answers to frequently asked questions.
If you are a new or current customer, then our terms and conditions of sale can be viewed here.
For any other questions, please contact us directly by email.